Frequently Asked Questions (FAQ)
Product Information
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What are the advantages of a portable blender?
- Portable blenders are compact, lightweight and easy to carry, making them ideal for those with an active lifestyle or who want to make smoothies on the go.
- They are convenient to use in the office, gym, travel or outdoors.
- They can be recharged, offering excellent autonomy, eliminating the need for a power outlet.
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How do you clean a portable blender?
- Our portable blenders have components that are easily rinsed under running water. See your model's specific instructions for details.
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How long does it take to fully charge the battery?
- Charging time varies by model. On average, it takes 2 to 3 hours for a full charge.
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How long does the battery last on a single charge?
- Battery life depends on the model and usage. Typically, a full charge will last 10 to 20 smoothies.
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Are handheld blenders suitable for crushing ice?
- They are equipped with powerful steel blades capable of crushing ice .
Shipping & Returns
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How much does shipping cost?
- We offer free shipping throughout Italy.
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How long does it take to receive my order?
- We ship all orders within 2/3 working days. Estimated delivery times are 7/10 working days for Italy.
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Can I return my blender if I am not satisfied?
- Yes, we offer a 15-day satisfaction guarantee. If you are not satisfied with your purchase, you can return it for a full refund.
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How can I contact customer service?
- You can contact us via email at customer-care@nir-buy.com. We are available to answer your questions.
Other Questions
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Do you offer a warranty on your blenders?
- Yes, all of our blenders come with a 2-year warranty against manufacturing defects.
- What are the conditions for returns and exchanges?
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- Products must be returned in their original condition, with the packaging intact and accompanied by proof of purchase.
- Shipping costs for returns are the responsibility of the customer, except in the case of defective or incorrect products.
Payments
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What payment methods do you accept?
- We accept payments by credit card (Visa, Mastercard, American Express), PayPal and bank transfer.
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